Commitment to protect your privacy
Collection, maintenance and disclosure of personal information
Jim’s Cleaning Group will collect and hold your personal information for the purpose of:
- assisting us to provide you with the relevant product and/or service;
- letting you know about other products and/or services which might interest you; or
- assisting us generally in managing your transactions with us.
The personal information we request is optional, but we may not be able to fulfil your request or provide you with our products and services without it. Where reasonably practical, we will collect your personal information only directly from you. For example, if you call the Jim’s number 131 546 we will ask you to provide us with your name, address and contact details in order for us to fulfil your request.
What do we do with the information we collect?
We may keep and file all personal information you provide when dealing with us to assist us in providing you with our products and/or services and information of interest in respect of your consumer/commercial dealings with us. For example, Jim’s Cleaning Group may send publications or other market information on our services to you. Jim’s Cleaning Group discloses your personal information to those Franchisees who need to know that information to assist us in providing you with the service you have requested. If we do this, we require these parties to protect your information in the same way we do. We may also be required or authorised by law to disclose your personal information. For example, we may disclose your personal information to a court in response to a subpoena. We will also disclose information to other persons where you have provided your consent to do so.
What rights do you have in relation to personal information which we collect and hold?
Jim’s Cleaning Group takes all reasonable steps to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. If you become aware of any errors in your personal information or you change your personal details such as your name, or address we ask you to contact us as soon as possible so that we may update our records.
If you no longer conduct business with us, you can ask us to remove your personal information we hold about you. Subject to our legal obligations and responsibilities, we will take reasonable steps to destroy or de-identify your personal information.
Protecting your personal information
Jim’s Cleaning Group takes all reasonable steps to protect your personal information from misuse and loss and unauthorised access and disclosure. These steps include confidentiality obligations imposed on our employees and use of security measures for system access.
Your privacy on the Internet
Information collected from this website
When you visit the website of Jim’s Cleaning Group, we may collect the following information from you: domain name, your name, information you volunteer such as survey information and email addresses. We may also collect statistical data, such as the date and times of visits as well as the number and pages viewed by each visitor, which is utilised to evaluate the performance and usefulness of our website.
Jim’s Cleaning Group takes all reasonable security measures to protect personal information from loss, unauthorised access, destruction, misuse, modification or disclosure. We do not, however, accept any responsibility for the unauthorised access of personal information held by Jim’s Cleaning Group. You may be able to access external websites by clicking on links we have provided. Those other websites may not be subject to the privacy standards of Jim’s Cleaning Group and we are not responsible for their privacy practices or the content of such other websites. You should contact those websites directly to ascertain their privacy standards, policies and procedures.
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